Saturday, July 24, 2010

Evaluating the $35 Indian Computer

After reading a comment by Ajay Vaishnav, from the Times of India about the low cost tablet computer developed in India and just announced this week, I could not help myself in responding to it. For his take on it, please click on his name.


Sometimes we become victims in the desire to create a perfect world, where we fail to realize that while things may not always be perfect there is usually an opportunity to make an incremental or even marginal difference which over a period of time will gather enough momentum to create a self sustaining cycle.

How else due you think India has become the back office of the world without having the necessary infrastructure to support it, in terms of human and other resources? If it was only about a quality vs. cost the mega-corporations would have found another place by now...wouldn't they?


Yes, there are large tracts of poverty and under developed infrastructure in the country, but there are also extremely large tracts of developed and affluent areas in India that would shame any progressive western economy. That development did not happen overnight by being transplanted from somewhere else, it gradually evolved due to small efforts over time that coalesced to create the current vibrant economy. You can see the opposite of that happening in the US with the minor, but steady erosion of the education system, the numbing down of the work-force, and decay of built up infrastructure with no investments being made to maintain or create anything of new or lasting value. Just as every business has a life-cycle, every nation has its glory days till things start to wane and then the cycle of re-building and creating new systems and values begins anew!


I’d like to mention that companies like Infosys, Wipro, TCS, etc. did not suddenly make a big splash on the world stage in the latter part of the '90s when personal computers and the internet started becoming ubiquitous first in the US then the world over. Yes, the general awareness of these organizations was greatly amplified, along-with the newly discovered capabilities of the Indian workforce. Those visionaries kept toiling away quietly without any hope of impending fame and fortune. Just imagine a group of engineers from India trying to convince C-level executives of large corporations in Europe and US to let them do their back office work and handle phone calls for them in India in the mid-'80's, when there was hardly a reliable telephone network or any other similar infrastructural network in the in the country to handle local calls let alone international calls and a regular uninterrupted supply of electricity, even in the so called developed metros. There was no way they could have met the agreed upon SLAs based on the available facts!



If they had looked at the reality of the situation they should have come to the conclusion that the situation was bleak and the hurdles insurmountable, so they should have given up on it...? Tenacity and the will to forge ahead in spite of formidable odds are what create larger than life inspirations and role models; while naysayers keep repeating the same old tales of doom and gloom, without thinking even once that they have the opportunity to do so because of the efforts of those that they are belittling! Had someone not have planted the tiny seeds of the technological revolution in India years ago I wonder how Ajay Vaishnav would have found a way to voice his reservations that can be heard the world over? I doubt he would have taken a megaphone in hand and marched the world over holding a placard in the other to let everyone know his thoughts... or maybe he would have.... When you're talking about the human spirit anything is possible!


The pilgrims that arrived on the shores of America over 300 years ago not only survived and prospered, they reinforced to individuals across the world the concept of what we now term the "American Dream". Like Alexander, the Vikings, or even the Britisher's before them (let's not get into the politics of it) they were pioneers. That same indomitable will and passion for innovation and continuous urge to better oneself and move on ahead is present in each and every one of us the world over.

Saturday, June 05, 2010

LEADERSHIP - IS IT A MYTH???

I often wonder if the behavior of top management of various companies, businesses, or for that matter any organization is just short sighted now or if has always been so myopic through the ages. Could it be that due to greater scrutiny and supposed greater oversight we are able to observe their fallibility much more often than was possible in the past.

Look around closely at almost any organization be it public or private and you will see supposedly brilliant individuals who we look/looked up to and revere make meaningless and absurd decisions that effect the lives of hundreds and thousands, if not millions, of people in their immediate vicinity. Yet these folk go about living their lives as if nothing has happened, completely oblivious to the plight of all the people around them.

This leads me to contemplate - Is Leadership really such a great trait, and if it is, what exactly is the secret sauce? I know, have read, and even written about the qualities that make a supposedly good or even great leader, but is it really so...

Let's take a few luminaries who are hailed as some of the greatest leaders objectively dissect their behavior as leaders... I know I am probably going to get raked over the coals for bringing up these names...

John Francis Welch, Jr.- Chairman of GE Corporation for 20 years from 1981-2001, more commonly known as "Jack" and "Neutron Jack".

Here is a recent quote from him -  “On the face of it, shareholder value is the dumbest idea in the world,” he said. “Shareholder value is a result, not a strategy … your main constituencies are your employees, your customers and your products.”

However, this is the same man who initiated the concept of "Shareholder Value" or pursed the concept by laying off more than a quarter of GE's workforce within 5 years becoming CEO to pursue higher profits, and increase market cap.

He also pushed the managers of the businesses he kept to become more productive, by constantly working 70-80 hours a week. "Jack" worked to eradicate perceived inefficiencies by trimming inventories and dismantling the workforce. He shut down factories, reduced payrolls and cut lackluster old-line units. For a company that touts innovation and new products what is there to show right now? He is also the same person who pushed for the expansion of GE Capital which almost took the entire company down and caused it to lose it's 'AAA' credit rating. As well as begging the Feds for a TARP bailout, as it was deemed too big to be allowed to fail! Now granted Jack was not at the helm when these things went down, but he took credit for everything good that happened with GE even after he left office, often boasting how he had laid the foundation for everything during his 20 year reign at the company.

If Jack was such a great manager as he has been made out to be then how did everything start to unravel so fast as soon as he left office, that too only after he was assured of an $8,000,000.00 annual pension with lavish company perks. Was there a great smokescreen and mirror show going on, which made him larger than life!?!

His so called "VISION" has decimated so many lives, leaving carcasses all over while he lives in his glass tower in New York, oblivious to the plight of many, still pontificating now!!!

Does anyone ever stop to think that it's not all about widgets and processes, there is a human element to it also! Widgets and processes are there for the use and consumption by human beings. If people can not afford to buy and use the widgets and services no matter how great they are what is the use of creating them. That is exactly the situation the US landscape is in right now. The likes of Jack created this "Shareholder Value" ponzi scheme to pay themselves and now we are there to pick up the pieces...

Maybe one should read Jack's biography with a new perspective, after taking off the rose tinted glasses....

More to come...

Saturday, May 22, 2010

Business and Politics

Did you ever stop to consider that Business and Politics are almost identical! Except, that businesses have no multi-party system, which kind of makes business similar to the communist party where anyone can reach the top, but everyone has to toe the party line!- RaviD


The above has to the above ultimate irony for a capitalist business from an ideology point of view.

Some more nuggets -

Monopoly - Monarchy

Big Business - Oligarchy

Board of Directors - Senators / Congressmen / Member of Parliament

Chairman Emeritus - Queen of England / King of Spain / etc.

Institutional Shareholders - Power brokers

Individual Shareholders - Voters

Venture Capitalists - Lobbyists

Transnational Corporations - World Domination

Mergers and Acquisitions - European Union

Corporate De-merger - Dissolution of Czechoslovakia

Corporate Cartels - NATO


By the way did you notice there is no mention of democracy here. Democracy is about promoting equality which is a supposed need (disguised wants), business thrives when there is inequality, which promotes wants. So essentially in a thriving economy or business environment there is not need for a democracy...???!??!? Comments...?

Some more analogies -

Walmart - China

Conglomerates - Ex-Soviet Union

Google - India

GE - USA

Goldman Sachs - Switzerland

Microsoft - Japan

Exxon-Mobile - Saudi Arabia

SAP - Germany

Yahoo - England

Ask.com - France

Apple - Canada

Patent Trolls - Al Qaeda

Bear Stearns - Greece

Lehman Bros. - Iceland

Cisco - South Korea

NAFTA - United Nations